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TERMS & CONDITIONS

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Before you book your cabin, it is important to review the following very important information necessary to ensure the enjoyment of your cruise experience. You will be unable to purchase until you have read and accepted these conditions. 

  • TOTAL CABIN PRICE INCLUSIONS
    - Cruise Fare - All Government Taxes & Port Fees - All Gratuities - Group Dining - All Meals (Specialty Dining venues require an additional charge) - Variety of Entertainment and Onboard Activities - Admission to exclusive TBUS Events - TBUS Group Dinning ​​​​​​- 1 hour Complimentary Networking Reception 2024 TBUS VIP Pass NOT included in the total cost of a cabin. You will be required to purchase your VIP Pass from TBUS prior to purchasing your cabin. Click on link to purchase your VIP PASS .
  • SPECIAL REQUESTS
    Any special requests or specific cabin assignments (adjoining cabins, cabin locations etc.) are subject to additional fees and are not guaranteed. Accessible (ADA) cabins may be requested and are subject to availability and pricing at the time of request. See Accessible (ADA) Accomodations for additional information.
  • ACCESSIBLE (ADA) ACCOMODATIONS
    Should you require Accessible accommodations, please Contact Us for availability and pricing. Accessible staterooms are limited and based on availability. Royal Caribbean Cruise Line provides complimentary wheelchairs which are reserved exclusively for embarkation and disembarkation. If you will require regular use of a wheelchair during the cruise, you are welcome to bring your own or rent one from a company that provides wheelchairs and scooter rentals for cruises. The limited supply of wheelchairs onboard are available on a first come first serve basis. Scootaround Phone: 888-441-7575 Local: 204-982-0657 Fax: 204-478-1172 E-mail: info@scootaround.com Website: www.scootaround.com/cruise-rentals Special Needs at Sea Phone: 800-513-4515 Local: 954-585-0575 Fax: 800-513-4516 E-mail: info@specialneedsgroup.com Website: www.specialneedsatsea.com For additional information regarding Accessible Cruising, please see Royal Caribbean Cruise Line's FAQs
  • PAYMENTS
    Payment is required prior to confirming your cabin. Cabins are capacity controlled and cabin inventory is limited. Payment Schedule: ​$250.00 Per Person ($500.00 Single) is due upon booking cabin Remaining Balance is due on or before August 2, 2024 Final payment invoice will be emailed mid-July 2024. Should you wish to pay remaining balance due before August 2, 2024, please contact us. Should payment not be received within 24 hours of the due date, the Cruise Line will cancel your reserved stateroom and you will be subject to the cruise cancellation terms. See Cancellation Terms. Please note, we are unable to process multiple payments for the remaining balance. Final payment must be processed at one time.
  • CANCELLATION POLICY
    Notice of all cancellations must be made in writing via email. This is the only acceptable method of cancellation. All notices must be sent to nrowan@cccruisefl.com. ​​Cancellation Schedule: From November 1, 2023 until close of business day EST March 1, 2024: Cancellation will result in a cancellation fee of $75.00 per person, including 3rd & 4th passengers ($150.00 – Single Occupancy). Processing fees incurred are non-refundable From March 2, 2024 until close of business day EST August 2, 2024: Cancellation will result in a cancellation fee of $125.00 per person, including 3rd & 4th passengers ($250.00 – Single Occupancy). Processing fees incurred are non-refundable From August 3, 2024 until close of business day EST September 2, 2024: A 50% cancellation fee of the total per person will be assessed for any cancellation including 3rd and 4th passengers. Processing fees incurred are non-refundable From September 3, 2024 until close of business day EST October 2, 2024: A 75% cancellation fee of the total per person cost will be assessed for any cancellation including 3rd and 4th passengers. Processing fees incurred are non-refundable From October 3, 2024 until Voyage date: 100% cancellation fee. There will be no refund or credit of any kind. To help protect yourself and your cruise investment from the unexpected, it is highly recommended that all guests purchase travel protection. Trip Cancellation , Trip Interruption, Emergency Medical Expenses, and Emergency Evacuation/Repatriation, Trip Delay and Baggage Delay can all be protected with Travel Insurance. Some travel insurance policies require purchase within two weeks of your Initial Deposit, while others are required to be purchased prior to making your final payment. The cost for this coverage, as well as other details, may be obtained HERE.
  • CHANGES TO CABIN TYPE
    Once a cabin is confirmed, any request to upgrade or downgrade your cabin will be based on availability of inventory and subject to a $75 change fee, plus any difference in cabin price and applicable processing fees / rebooking fees.
  • GUEST CHANGES TO CONFIRMED CABIN
    ADD A GUEST: Cabins are capacity controlled. Once you confirm a cabin, any requests to add a guest to a cabin will be based on availability of inventory and subject to a $75 change fee, plus any difference in cabin price and applicable processing fees / rebooking fees. CANCEL A GUEST: Once a cabin is confirmed, request to remove or cancel a guest from a cabin will result in a cancellation penalty as per the cancellation policy. See Cancellation Policy for more information. NAME CHANGE: There will be no name changes or alterations to any reservation within 72 hours prior to the departure date. Name changes made once cabin has been confirmed to 3 days prior to departure will be assessed a $75.00 fee per name change. $75.00 change fee does NOT apply to guests listed as TBD at the time of registration. All TBD guests must provided required information prior to September 15, 2024.
  • NAME CHANGE POLICY
    There will be no name changes or alterations to any reservation within 72 hours prior to the departure date. Name changes made once cabin has been confirmed to 3 days prior to departure will be assessed a $75.00 fee per name change. $75.00 change fee does NOT apply to guests listed as TBD at the time of registration. All TBD guests must provided required information prior to August 15, 2024.
  • DOCUMENTATION FOR BOTH US CITIZENS AND NON-US CITIZENS
    US CITIZENS U.S. citizens on closed-loop cruises (cruises that begin and end at the same port in the U.S.) will be required to have either A passport (valid for 6 months after the sailing date) OR Government-issued birth certificate AND laminated government issued picture ID, denoting photo, name and date of birth. A U.S. citizen under the age of 16 will be able to present either an original or notarized or certified copy of his or her birth certificate, a Consular Report of Birth Abroad issues by DOS, or Certificate of Naturalization issued by U.S. Citizenship and Immigration Services. Note: Baptismal papers and hospital certificates of birth are not acceptable. Voter registration cards or Social Security cards are not considered proof of citizenship. Requirements for U.S. Citizens may change. We will do our best to assist, but cannot be held responsible for passengers who are denied boarding because they are unable to provide the required documentation at the port of embarkation. NON-US CITIZENS It is the responsibility of all Non – U.S. Citizens to check with their consulate to determine what documentation is required for them to cruise on the itinerary in question. Because these requirements vary by Country and can change at any time, neither Corporate Cruise Consultants, nor the cruise line will assume any responsibility for advising passengers what is required for foreign nationals.
  • PASSPORT & VISAS
    You must have a passport valid for six months past the expected end date of your cruise. It is also your responsibility to obtain valid entry visas for all countries where so required, prior to departure. Failure to obtain correct documentation may affect your participation in all or any portion of the Cruise. Cruise Line will not provide any refunds if you are not able to participate in the cruise or tour, or any part thereof. You will be responsible for any costs you incur as a result of your failure to obtain the required documentation including, without limitation, any costs associated with rejoining the cruise or returning home. For assistance with passports click here
  • PROOF OF CITIZENSHIP
    Participant(s) are required to abide by the US State Department and Department of Homeland Security regulations regarding proof of citizenship. All participants (from babies and up) are required to have a valid passport OR State Certified Birth Certificate and a supporting Government Issued Photo ID, like a driver’s license or an identity card. Please note that hospital Birth Certificates (baby feet Birth Certificates) are not accepted. Because of processing time, we encourage all passengers to apply for a passport at least three months prior to departure. A lack of the proper identification will lead to denied entry to the cruise ship, and no refunds will be made.
  • MEDICAL POLICIES & AGE RESTRICTIONS
    Guests with medical impairments that require the use of dialysis or oxygen should contact the cruise line to discuss policies and procedures for bringing the appropriate equipment onboard. For expecting mothers, cruise line may require a “Fit to Travel” certificate from the woman’s doctor in order to board the ship. Cruise line's specific policies regarding pregnancy and age restrictions are as follows: ​ A. Minors – Any Guest under the age of 18 shall be considered a minor and must travel with a parent or Legal Guardian or such other person as may be permitted by Carrier’s policies. No Guest under the age of 21 will consume any alcoholic beverages while on board the Vessel or Transport, except as may be permitted by Carrier’s policy. No Guest under the age of twenty-one (21) will be booked in a stateroom unless accompanied by an adult twenty one (21) years of age or older, except for minors sailing with their parents or guardians in adjacent staterooms, or for under-aged married couples (proof of marriage is required). Carrier reserves the right to request proof of age at any time and Passenger’s age on the date of sailing determines his or her status for the entire cruise vacation. B. Pregnancy and Infants – Any Passenger who will enter the 24th week of pregnancy by the beginning of, or at any time during their cruise, agrees not to book the cruise or board the Vessel or Transport under any circumstances. No infants under a specific age (at least six (6) months old) shall be booked on a cruise, nor brought onboard the Vessel or Transport by any Passenger under any circumstances. Corporate Cruise Consultants cannot be held responsible for passengers who may be denied boarding by the cruise line because they failed to comply with the specified cruise line’s requirements related to pregnancy and minimum age. If you have another type of medical condition that has not been mentioned, please inquire about policies and procedures that may affect your cruise.
  • RESPONSIBILITY & LIABILITY
    Corporate Cruise Consultants is responsible for arranging and providing services and accommodations offered in connection with the Group cruise. Corporate Cruise Consultants does not own or operate, control, manage, direct or in any way influence, nor is it an agent for any of the firms which will provide goods and services for any option which may be available in connection with the Cruise, including but not limited to outside transportation, shore excursions and other similar services. Accordingly, individuals who register for the Group cruise through Corporate Cruise Consultants agree to seek remedies directly with the Cruise Line and other operators and not to hold Corporate Cruise Consultants liable, in the absence of its negligence, for any loss, injury, delay or negligent act, criminal or otherwise, of any entity providing goods or services in conjunction with the Cruise or any available option including but not limited to the quality of services, cleanliness of the ship, cruise line overbooking or any other arranged transportation. Neither party shall be liable for circumstances beyond its reasonable control including but not limited to force majeure. You acknowledge that, except as set forth herein or in Cruise Line’s brochure, Corporate Cruise Consultants has not made any representation or promises with respect to the cruise described herein expressly set forth in the Operator’s literature, unless such agreement is in writing and signed by an officer of the Operator. At any time, Cruise Line may decline, for any reason, any person as a Participant on a cruise (or option) whereupon Cruise Line’s only obligation shall be to refund to such person that portion of payment allocable to the unused cruise services.
  • CRUISE DOCUMENTS
    Cruise documents will be available electronically. Once you are provided with your reservation confirmation and your booking number, you will be sent detailed instructions on downloading the Cruise Line's app, as well as instructions on completing the online check-in process. Your cabin will be confirmed with full payment, however you will be required to go online and check-in. Authorization to print your cruise documents will be emailed to you approximately 30 days prior to sailing; you will then print your cruise documents (includes printable luggage tags). You are encouraged to complete your online check-in as soon as it becomes available. Please Note: online check-in will close 3 days prior to sailing. ​​ By Checking in, you can: Ensure your personal information is correct on all necessary travel documents. Inform the cruise line of any special occasions and dietary needs. Book shore excursions and onboard activities.
  • AGE REQUIREMENTS
    The minimum age to cruise is six months old. No Guest younger than the age twenty-one (21) will be assigned to a stateroom unless accompanied in the same stateroom by an adult twenty-one (21) years old or older. A guest's age is established upon the first date of sailing. This age limit will be waived for children sailing with their parents or guardians in connecting staterooms; for underage married couples; and for active duty members of the United States or Canadian military. Certain other restrictions and conditions will apply; such as compliance with the age twenty-one (21) alcohol policy, and proof of marriage for underage couples or proof of active duty military status required. Adults who are not the parent or legal guardian of a minor traveling with them must present an original, notarized letter signed by the child's parent(s) authorizing the adult to take the child on the specific cruise, supervise the child, and allow emergency medical treatment to be administered, if needed. This is necessary even when the adult traveling is part of the child’s extended family (i.e. aunts, uncles, grandparents, etc). To make it easy for you, we have a sample letter you can use. The letter can be downloaded here. INFANT POLICY Infants sailing on a cruise must be at least 6 months old as of the first day of the cruise and/or CruiseTour. HOWEVER: For transatlantic, transpacific, Hawaii, select South American and other selected cruises and/or CruiseTours, the infant must be at least 12 months old as of the first day of the cruise/CruiseTour. For the purposes of this policy, any cruise that has 3 or more days consecutive at sea will require infants to be 12 months old on the first day of the cruise/CruiseTour. Please be aware that guests travelling with a young infant that does not meet the infant policy will be denied boarding. No refunds or other compensation shall be due from the cruise line to anyone as a result of the denial of boarding to an underage infant or other accompanying guests.
  • GUEST REQUIREMENTS
    As a condition to sailing on the Cruise, each Guest will be required to: (i) agree to be bound by the Cruise Line’s Guest Ticket Contract; (ii) complete Cruise Line’s Online check-in Process, providing proof of citizenship and identification and emergency contact information as part of the process; (iii) agree to Cruise Line’s Health Acknowledgement related to COVID-19 (the “Health Acknowledgment”) if applicable, which includes an acknowledgement of risk and an agreement to comply with Cruise Line’s Guest Health, Safety and Conduct Policy, as well as its health and safety instructions; and (iv) undergo any required testing and health screenings, according to the protocols and procedures outlined on Cruise Line’s website. Failure or refusal by a Guest to do any of the foregoing will result in removal of the Guest’s booking from the Group and/or the denial of boarding, which may result in cancellation charges specified in the Cancelation Policy. You agree to indemnify, defend and hold harmless (and pay any and all reasonable attorney’s fees, in connection therewith) Corporate Cruise Consultants, the Cruise Line, any charterers, and any other owners or operators of the Vessel and their respective directors, officers, employees and agents (collectively, the “Cruise Line Indemnitees”) from and against any third party claims, suits, fines and/or liens arising out of breach or alleged breach of this Paragraph.
  • BOARDING
    You are required to be onboard the ship on embarkation day no later than 90 minutes prior to departure. Arrival to the port no later than 2 hours prior to departure. You acknowledge that it is your responsibility not to miss the final boarding time. Late arriving guests will be denied boarding and may have the ability to join the Ship at an approved port of call in the Cruise Itinerary subject to Cruise Line’s sole discretion. Any and all costs incurred as a result of a guest not boarding the Ship on time at the embarkation port shall be borne by the guest.
  • JURY TRIAL WAIVER
    Guest agrees that Guest, nor any assignee successor, heir or legal representative of Guest shall seek a jury trial in any lawsuit, proceeding, counterclaim, or any other litigation procedure based upon or arising out of Guest’s dealings or relationship with Agent and Guest further agrees not to seek consolidation with any action in which a jury trial has not been waived. Guest understands and acknowledges that these provisions shall be subject to no exceptions and will be fully enforced in all instances.
  • FORCE MAJEURE (Cancellation by Cruise Line)
    If Cruise Line cancels for any reason, including but not limited to, Acts of God, breakdown of the Vessel, hostilities, blockades, labor conflicts, strikes aboard or ashore, restraint of rulers or princes, war, fire, collision, directions of underwriters, arrest, order or restraint by governmental authorities or others (including due to the actions of port officials or government-imposed travel restrictions), acts of terrorism, civil commotions, embargo, weather conditions or considerations of safety of the Vessel (of which the Master shall be the sole judge), foundering of the Vessel or breakdowns of or damage to its hull, machinery and fittings, inability to secure or failure of supplies including fuel, requisition of the Vessel, disease, epidemic, or pandemic, or other circumstances beyond the Cruise Line’s control (including but not limited to a change in Cruise Line’s fleet deployment caused by any of the aforementioned events) (collectively such causes shall be referred to as “Force Majeure Events”), Agent shall refund Guest for payments made for the cruise only within 30 days of receiving reimbursement from Cruise Line. Refund will exclude any credit card processing fees incurred. For the avoidance of doubt, in the event of a Force Majeure Event, under no circumstances will Cruise Line or Agent be obligated to refund any cancellation charges incurred pursuant to the “Cancellation Policy” Section of this Agreement (or under a prior agreement between the Guest/s prior to Cruise Line’s cancellation of the Cruise).
  • ADDITIONAL TERMS AND CONDITIONS
    You acknowledge and agree to the published terms and conditions contained in the Guest Ticket Contract found on the Cruise Line’s website in effect at the time of the Cruise. You acknowledge and agree that the Guest Ticket Contract may be amended from time to time by Cruise Line in its sole discretion, and any updates, modifications and/or amendments thereto shall be binding. A copy of the Guest Ticket Contract in effect as of the date hereof is, available at www.royalcaribbean.com and the terms and conditions for carriage of Guests set forth therein are expressly incorporated into and made part of the Terms and Conditions. At any time, Cruise Line may decline, for any reason, any person as a Guest on the Cruise (or option) whereupon Cruise Line’s only obligation shall be to refund to such person that portion of payment allocable to the unused services.
  • How much does a cabin cost?
    Pricing is based on availability while the group's inventory lasts. Once a cabin type has sold out, cabins may still be purchased (pending availability), but at a different price. Guest will need to contact nrowan@cccruisefl.com for pricing and availability. TOTAL CABIN PRICING
  • How can I book a different cabin type or suite that is not listed?
    Please contact us to obtain pricing and how to book at nrowan@cccruisefl.com.
  • What is the Payment Schedule?
    Payment is required prior to confirming your cabin. Cabins are capacity controlled and cabin inventory is limited. Payment Schedule: ​$250.00 Per Person ($500.00 Single) is due upon booking cabin Remaining Balance is due on or before August 2, 2024 Final payment invoice will be emailed mid-July 2024. Should you wish to pay remaining balance due before August 2, 2024, please contact us. Should payment not be received within 24 hours of the due date, the Cruise Line will cancel your reserved stateroom and you will be subject to the cruise cancellation terms. See Cancellation Terms.
  • How can I pay off my cabin?
    Remaining balance on your reservation is due by August 2, 2024. A final invoice will be emailed to you on mid-July, 2024. Should you wish to pay remaining balance due before August 2, 2024, please contact us. Please note, we are unable to process multiple payments for the remaining balance. Final payment must be processed at one time.
  • When will I receive my reservation # and stateroom assignment?
    Once the group has been paid in full (August 2, 2024) , we will finalize with the cruise line and confirm your stateroom number and communicate your reservation # to access your reservation with the cruise line. Staterooms assignments will be communicated end of August 2024.
  • When is the final balance due on my reservation?
    Remaining balance due on your reservation will be due August 2, 2024. A final invoice will be emailed to the Primary Guest email by mid-July 2024. Should you wish to pay remaining balance due before August 2, 2024, please contact us. Please note, we are unable to process multiple payments for the remaining balance. Remaining balance must be paid at one time.
  • How many people can I book into a stateroom?
    Staterooms are capacity controlled. All cabin types can accomodate up to 4 guests. Please refer to the Stateroom Pricing for the costs and details. You may only confirm 1 guest in a Single Cabin, 2 guests in a Double cabin, 3 guests in a Triple cabin and 4 guests in a Quad cabin. Please be sure to select the correct cabin type based on the total number of guests you expect to have in your stateroom. IMPORTANT NOTE: Primary Guest on reservation (1st person listed in the stateroom) is responsible for all payments on the stateroom.
  • What is included in the cost of the cruise?
    - Cruise Fare - All Government Taxes & Port Fees - All Gratuities - Group Dining - All Meals (Specialty Dining venues require an additional charge) - Variety of Entertainment and Onboard Activities - Admission to exclusive TBUS Events - TBUS Group Dinning ​​​​​​- 1 hour Complimentary Networking Reception 2024 TBUS VIP Pass is NOT included in the total cost of a cabin. You will be required to purchase your VIP Pass from TBUS prior to purchasing your cabin. Click on the link to purchase your VIP PASS.
  • What is NOT included in the cost of the cruise?
    · Shore excursions (A variety of shore excursions are offered in the ports of call) · Meals in Specialty Restaurants · Alcoholic beverages, soda, specialty coffees and other non-alcoholic drinks from the bar · Gift shop and art purchases, spa or salon treatments · Exercise classes · Air and transfers to and from airport to ship · Casino · Dining Entertainment · Hotel Stays pre-/post-cruise · Photography · Baby Sitting Services · Video Arcade · Phone calls off the ship · Laundry Services · Use of the Medical Centre · Convenience Charge/Gratuity for Room Service
  • Are discounts available for Seniors, Military or First Responders?
    Royal Caribbean has offered TBUS discounted group rates. Group rates are not combinable with any other discount or promotion.
  • Is the TBUS VIP Pass included in the price of the cabin?
    No. The TBUS VIP Pass is NOT included in the cost of the cabin. This is an additional cost. A VIP Pass is required from all TBUS attendees as well as their guests. You must purchase your VIP pass from TBUS prior to purchasing your cabin.
  • I am a US Citizen, do I need a Passport / Proof of Citizenship?
    Participant(s) are required to abide by the US State Department and Department of Homeland Security regulations regarding proof of citizenship. All participants (from babies and up) are required to have a valid passport OR State Certified Birth Certificate AND a supporting Government Issued Photo ID, like a driver’s license or an identity card. Please note that hospital Birth Certificates (baby feet Birth Certificates) are not accepted. Because of processing time, we encourage all passengers to apply for a passport at least three months prior to departure. A lack of the proper identification will lead to denied entry to the cruise ship, and no refunds will be made.
  • How do I change the name of a guest on my reservation?
    Name Changes can only be done prior to 3 days before sailing. Name changes made once cabin has been confirmed to 3 days prior to departure will be assessed a $75.00 fee per name change. There will be no name changes or alterations to any reservation within 72 hours prior to the departure date. $75.00 change fee does NOT apply to guests listed as TBD at the time of registration. All TBD guests must provided required information prior to September 15, 2024. Please email nrowan@cccruisefl.com with the following information: - Primary Guest Name - Guest Name you will be changing - New Guest Info: o Legal First and Last Name (as it appears on passport) o Date of Birth o Gender o Citizenship
  • Can I add a guest to my reservation once I have confirmed my cabin with an initial deposit?
    Yes, based on availability. Cabins are capacity controlled. Once you confirm a cabin, any requests to add a guest to a cabin will be based on availability of inventory and subject to a $75 change fee, plus difference in cabin price and any applicable processing fees / rebooking fees.
  • Can I cancel a guest on my reservation once I have confirmed my cabin with an initial deposit?
    Once a cabin is confirmed, request to remove or cancel a guest from a cabin will result in a cancellation penalty as per the cancellation policy. See Cancellation Policy for more information.
  • How do I cancel the cruise?
    Notice of all cancellations must be made in writing via email. This is the only acceptable method of cancellation. All notices must be sent to nrowan@cccruisefl.com Cancellation fees do apply, please refer to the Cancellation Policy in Terms and Conditions.
  • How much luggage can I bring?
    Each person is allowed up to two pieces of personal luggage on board, with each piece weighing a maximum of 50 pounds.
  • Will there be Internet onboard?
    Yes for an additional cost. VOOM is the name of the cruise line’s high-speed internet service, the fastest internet at sea. The cost of VOOM varies by the number of devices and the service package purchased. Pricing and options will be shown in your Pre-Cruise Planner. IMPORTANT NOTE: You will not be able to pre-purchase Internet Packages until you receive your Reservation Booking ID and Stateroom assignment at end of August 2024. You will then be emailed instructions to register online with Royal Caribbean and access your Pre-Cruise Planner. You may also purchase Internet Packages onboard the ship.
  • Can I purchase shore excursions and other items prior to boarding?
    Yes, once you have paid in full you will receive your stateroom number and booking ID number along with instructions to register and check-in with the cruise line. At this time you can pre-book shore excursions through your Pre-Cruise Planner. You can expect to receive your Reservation Booking ID and stateroom assignment at the end of August 2024. You will then be emailed instructions to register online with Royal Caribbean and access your Pre-Cruise Planner.
  • Can I purchase a Beverage Package and what is the cost?
    Yes, there are three types of Beverage Packages. Enjoy unlimited fountain soda and Coca-Cola® Freestyle beverages by purchasing a Classic Soda Package. Add on mocktails, premium coffees and teas, and fresh-squeezed juices with a Refreshment Package. Or go all out with unlimited alcoholic beverages and 40% off select bottled wine on top of everything else when you purchase a Deluxe Beverage package for your cruise. Pricing varies by package and will be shown in your Pre-Cruise Planner. IMPORTANT NOTE: You will not be able to pre-purchase beverage package or any other onboard item until you receive your Reservation Booking ID and Stateroom assignment at end of August 2024. You will then be emailed instructions to register online with Royal Caribbean and access your Pre-Cruise Planner.
  • What items cannot be brought onboard the ship?
    Passengers should NOT bring the following items onboard any Royal Caribbean Cruise Line ship: · Firearms & Ammunition, including realistic replicas. · Sharp Objects, including all knives and scissors. (Note: Personal grooming items such as safety razors are allowed. Scissors with blade length less than 4 inches are allowed.) · Illegal Drugs & Substances · CBD Oil / CBD Products · Candles, Incense, Coffee Makers, Clothes Irons, Travel Steamers & Hot Plates. (Items that generate heat or produce an open flame. This includes heating pads, clothing irons, hotplates, candles, incense, and any other item that may create a fire hazard. NOTE: The only exception to this policy is curling irons and hair straighteners. Matches and normal lighteners are allowed onboard. However, "torch lighters" and novelty lighters that look like guns are not allowed onboard. Torch lighters emit a powerful concentrated flame, and therefore are prohibited. · Hoverboards · Martial Arts, Self Defense, and Sports Gear, including handcuffs, pepper spray, night sticks. · Flammable Liquids and Explosives, including lighter fluid and fireworks. · Hookahs & Water Hookah Pipes · HAM Radios · Electrical Extension Cords, including power strips/surge protected strips · Dangerous Chemicals, including bleach and paint. · Perishable Food & Meat Products · Alcoholic Beverages (beer, seltzer, or hard liquor) seized on embarkation day will not be returned.
  • Can I bring water or soda on board?
    Guests may bring non-alcoholic beverages as carry-on items on boarding day. Non-alcoholic beverages may not exceed 12 standard (17 oz.) cans, bottles or cartons per stateroom. Milk and distilled water brought on for infant, medical, or dietary use are permitted.
  • Can I bring wine on board?
    On embarkation day, each guest of drinking age may bring one (1) sealed 750 ml bottle of wine or champagne. Boxed wine and other containers are prohibited. Guests who purchase alcohol bottles onboard, in a port-of-call, or bring more than the one permitted bottle on boarding day, will have their items safely stored by the ship. These bottles will be returned on the last day onboard for enjoyment once home.
  • At the Pier, do I tip the Porters when checking luggage?
    Yes, a gratuity of $2.00 per bag is suggested.
  • Do I need to bring cash, how do I pay for items onboard the ship?
    For your convenience, all shipboard expenses are charged to your Onboard account. Sign up when you check in, establishing your method of payment with Visa, MasterCard, American Express, Discover, JCB Card, Diner's Club. You may also use your debit card however please be advised that Royal Caribbean will obtain pre-authorization, as they do for all Credit Cards, and some banks hold these funds for up to 30 days. The maximum initial pre-authorization amount for all credit and debit cards is $300. Cash can also be used as a method of payment to settle your account with an initial deposit paid in advance (minimum amount will be confirmed at check in at the pier – usually around $150.00). Using your debit or ATM card · Royal Caribbean does not recommend the use of a debit card as payment for your onboard folio. · Please be advised that multiple holds will be placed on your debit card account based on your onboard purchases. · After settling your onboard folio, these debit card holds may remain on your account up to 30 days after the cruise ends. · To avoid overdraft charges from your bank, please make sure that you have enough available funds in your account during this hold period. · Royal Caribbean will not be responsible for overdraft charges resulting from holds placed on Debit Card accounts.
  • Are wheelchairs available on the ship?
    Royal Caribbean Cruise Line provides complimentary wheelchairs which are reserved exclusively for embarkation and disembarkation. If you will require regular use of a wheelchair during the cruise, you are welcome to bring your own or rent one from a company that provides wheelchairs and scooter rentals for cruises. The limited supply of wheelchairs onboard are available on a first come first serve basis. Scootaround Phone: 888-441-7575 Local: 204-982-0657 Fax: 204-478-1172 E-mail: info@scootaround.com Website: www.scootaround.com/cruise-rentals Special Needs at Sea Phone: 800-513-4515 Local: 954-585-0575 Fax: 800-513-4516 E-mail: info@specialneedsgroup.com Website: www.specialneedsatsea.com For additional information regarding Accessible Cruising, please see Royal Caribbean Cruise Line's FAQs
  • How do I book an ADA (Accessible) cabin?
    Should you require Accessible accomodations, please contact nrowan@cccruisefl.com for availability and pricing. Accessible staterooms are limited and based on availability. For additional information regarding Accessible Cruising, please see Norwegian Cruise Line's FAQs.
  • Are there any age restrictions to sail?
    The minimum age to cruise is six months old. No Guest younger than the age twenty-one (21) will be assigned to a stateroom unless accompanied in the same stateroom by an adult twenty-one (21) years old or older. A guest's age is established upon the first date of sailing. This age limit will be waived for children sailing with their parents or guardians in connecting staterooms; for underage married couples; and for active-duty members of the United States or Canadian military. Certain other restrictions and conditions will apply, such as compliance with the age twenty-one (21) alcohol policy, and proof of marriage for underage couples or proof of active-duty military status required.
  • What is the bed configuration in my cabin?
    All single and double occupancy cabins will feature two single twin beds that can convert to one king bed. Oceanview Triple and Quad: cabins feature two single twin beds that can convert to one king bed and a single sofa bed (triple) and double sofa / or pullman bunk beds that pull down from ceiling (triple). Balcony Stateroom Triple and Quad: cabins feature two single twin beds that can convert to one king bed and one double sofa bed.
  • Is there Parking at the Port?
    Yes. Parking is available at the port. CLICK HERE for more information.. The Port Tampa Bay parking garage is located across the street from the central cruise terminal (Port Tampa Bay Cruise Terminal 3 – 815 Channelside Drive, Tampa, Florida 33602). Signs on-site also direct cruise passengers.
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